Refund policy
Returns and Refunds
We want you to be 100% satisfied with your purchase, so if there is ever a time when something you’ve ordered from us does not live up to your expectations, we would like to know about it.
Cumquats Australia handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return.
If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased.
Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment.
All refunds are made at the discretion of Cumquats Australia.
We want you to be 100% satisfied with your purchase, so if there is ever a time when something you’ve ordered from us does not live up to your expectations, we would like to know about it.
Cumquats Australia handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return.
If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased.
Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment.
All refunds are made at the discretion of Cumquats Australia.